AEO and GEO glossary

Twenty-four terms from answer-engine optimization, defined plainly and without the vendor spin. If a definition here is wrong, tell us and we will fix it.

Last updated · 24 terms

Answer engine optimization AEO
The practice of getting a brand named and cited inside AI-generated answers, rather than ranked in a list of links. The defining constraint is that answer engines return a handful of options and omit everything else, so the goal is inclusion rather than position.
See also GEO, answer engine.
Generative engine optimization GEO
A synonym for AEO, more common among practitioners who came from traditional SEO. There is no settled distinction between the two terms in practice; treat anyone drawing a sharp line between them as selling a taxonomy rather than a service.
Answer engine
Any system that responds to a query with a synthesised answer instead of a ranked list. In 2026 the ones that matter commercially are ChatGPT, Google AI Overviews and AI Mode, Perplexity, Gemini, Claude, and Copilot.
AI share of voice AI SOV
The percentage of AI-generated answers in which a brand appears, relative to all brand mentions in its category across a sampled prompt set. The industry's default metric, and a flawed one — the sample is almost never disclosed.
See hidden denominator for why this matters.
Hidden denominator
The undisclosed prompt sample sitting underneath an AI visibility percentage. Because the space of possible prompts is infinite, every vendor samples arbitrarily; reporting the result as a percentage implies a denominator that was never stated and usually could not be defended.
The practical test: ask a vendor for the exact prompt list behind their number. If they cannot produce it, the percentage is decorative.
Recommendation Rate
The share of shortlist-class prompts in which a brand is explicitly named. Distinct from share of voice because it counts only the prompts where a buyer is actually asking to be given options — the moment where being omitted costs a deal.
Citation Share
The share of all outbound citations across a prompt panel that resolve to a brand's own domain. Moves more slowly than Recommendation Rate because it depends on third-party publishing you influence but do not control.
Narrative Position
The framing a model applies when it names you: category leader, credible challenger, budget option, legacy incumbent, or niche specialist. Rarely measured and frequently the expensive problem — being named consistently as "the cheap one without enterprise controls" is worse than not being named at all in some deals.
Prompt panel
A fixed, documented set of prompts used as the stable denominator for repeatable measurement. A usable panel is versioned, dated, agreed before measuring, and published alongside every result derived from it.
Shortlist prompt
A prompt that explicitly asks the model to name options — "best X for Y", "top tools for Z". The highest-value prompt class, because the model is constructing the consideration set in real time.
Head-to-head prompt
A direct comparison query — "A vs B for use case C". Valuable because the answer usually establishes Narrative Position as well as presence, and because comparison content is disproportionately cited.
Brand prompt
A query naming the brand directly. Excluded from serious panels: you handed the model the answer inside the question, so a correct response measures nothing about discoverability.
Grounding
Anchoring a generated answer to retrieved source documents so claims can be attributed to something. Ungrounded answers come purely from the model's weights and are far harder to influence.
Retrieval-augmented generation RAG
An architecture where the system retrieves documents at query time and writes its answer from them rather than from memory alone. Where RAG is in play, fresh well-structured public content can affect answers within days.
Parametric knowledge
What a model recalls from its training weights without retrieving anything. Roughly 60% of ChatGPT answers are reported to come from parametric recall rather than live retrieval, which is why long-run reputation across the open web matters as much as recent publishing.
Citation vs mention
A mention is your brand name appearing in the answer text. A citation is a linked source the model attributes. You can be mentioned without being cited, and cited without being mentioned. They behave differently and should never be collapsed into one metric.
Entity clarity
How unambiguously a model can determine what your organisation is, who it serves, and what it competes with. Poor entity clarity is the most common fixable cause of omission — the model cannot recommend you for a job it does not know you do.
Extractability
How easily a passage can be lifted from a page and reused in an answer without losing meaning. Short self-contained answers, comparison tables, clear headings and definition blocks are extractable; long unstructured narrative is not.
llms.txt
A proposed plain-text file at a site's root giving language models a curated map of its most useful content, loosely analogous to robots.txt or a sitemap. Adoption by model providers is not guaranteed; the cost of publishing one is close to zero, so the expected value is positive regardless.
Ours is at /llms.txt.
Variance band
The reported spread around a mean visibility figure. Model outputs are non-deterministic, so the same prompt run five times can name different vendors. A figure without a band is a sample of size one dressed as a fact.
Model-version stamping
Recording which engine and model version produced each data point, so that provider updates show up as labelled platform events rather than as unexplained client performance changes.
Freshness signal
Recency of update as an input to retrieval ranking. Content refreshed within the last 30 days has been reported to attract roughly 3.2× the citations of older material, making a refresh cadence one of the cheapest available levers.
Zero-click answer
A query resolved entirely inside the answer surface, with no visit to any source. The commercial consequence is that a mention without a click can still be the decisive event in a purchase, which breaks traffic-based reporting.
AI presence score
A composite 0–100 index used in published benchmark research to summarise how visible a brand is across answer engines. Useful for cross-category comparison; too coarse to manage a programme against, which is why we report three separate metrics instead.
See the benchmark data.
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